Solved SP Page Builder

Form Builder: repeated emails

Asked by Marcos Sar Lo 2 years ago Last activity 2 years ago

Hi friends,
I have a problem with the Form Builder element, it happens that when clicking the submit button, if the user clicks the button 10 times, 10 messages arrive, and it's annoying to receive so many repeated emails, is there any way to make the user only be able to click the submit button once?

I have the latest version of SpPage Builder and Helix

Regards.
Marcos

Accepted answer

Marked as the solution

Rashida Rahman Staff

2 years ago

Hi Marcos,

Thanks for letting us know about it:)

You may accept any answer in order to close the post.

Best Regards

4 more replies

Rashida Rahman Staff

2 years ago

Hi there!

Thanks for reaching out.

Unfortunately, there is no default option to achieve, what you are wishing for. Sorry about that.

Have a nice day!

Marcos Sar Lo Asked this

2 years ago

Thank you for replying Rashida Rahman, but is there no other option or item that works well?

In any case, you will be on your website, what do you use for the forms?, since I see that it does work correctly there.

I hope you can please help me.
Marcos

Rashida Rahman Staff

2 years ago

Hi,

Which one are you indicating, please?

If I get it right, before you were asking for the submit button, should work for a specific user only once. After that it should be desabled. Please correct me if I am wrong...

Best Regards

Marcos Sar Lo Asked this

2 years ago

The problem is this:
Once the form is filled out and the send button is clicked, the button allows you to click it several times, which causes the same message to be sent several times, for example, if someone clicks on the button 5 times, 5 repeated messages arrive.

The correct operation should be that, when you click on the submit button, it does not allow any more clicks, until the form has been submitted.

If you want to try the form, you will see that it lets you click the submit button several times.

I will be attentive to your answer.

Thanks,
Marcos.

Rashida Rahman Staff

2 years ago

Hi Marcos,

Thanks for the explanation.

I will check and talk to the developer team about it.

Best Regards

Marcos Sar Lo Asked this

2 years ago

Thanks Rashida Rahman,
If you need anything else for verification, let me know.

Best regards,
Marcos

Rashida Rahman Staff

2 years ago

Sure!

You are always welcome:)

Marcos Sar Lo Asked this

2 years ago

Hi Rashida,
Any news from the development team about this issue or what solution can be given?

Regards.
Marcos

Rashida Rahman Staff

2 years ago

Hello,

I have reported it already. Didn't hear anything back from them yet.

Thanks!

Marcos Sar Lo Asked this

2 years ago

Hi Rashida,
I see that the issue has been fixed in the latest SP Page Builder update.

Thank you all very much.
Marcos.

Rashida Rahman Staff

2 years ago

Hi Marcos,

Thanks for accepting the answer:)

Have a nice day!