Hello I have a problem with my website.
If I insert an image into a text block, I see the image in the text block. When I go to the page on the website, I no longer see the image, but only the name of the text file. How is that possible?
I have the JCE editor but when i switch to the tinyMCE editor i have the excat same problem.
PB version 5.4.0. Joomla 5.1.4.
Solved
SP Page Builder
image with editor are gone
Accepted answer
Marked as the solution
Ziaul Kabir Staff
Hello Peter,
I looked into the issue by disabling JCE and TinyMCE editors and then re-enabling them. After doing so, everything appears to be working fine to me, which is why I requested a screenshot from you, where you see it.
It's a great news that It's worked. Could you please accept the solution if it works for you?
Best regards,
3 more replies
Ziaul Kabir Staff
Hello Peter,
I apologize for the inconvenience you’re experiencing. Could you please provide me with your admin access by adding it to the hidden content section? Before doing so, I kindly ask that you create a backup of your site.
Thank you!
Peter Asked this
So the problem is: To add an image in a texblok (JCE editor). For the first time i see it but when i look at the website i don't see the image but only te filename of the image.
Ziaul Kabir Staff
Hello Peter,
I apologize for the delay in my response. Could you please provide me with a screenshot so I can take a closer look at the issue? Additionally, I noticed that my IP has been suspended. If possible, could you please grant me to work on your admin panel on your site?
Thank you for your assistance!
Best regards,
Peter Asked this
Hi Ziaul Kabir.
I don't know what happened, but if I do it again now it works and I can see the picture. It's strange that it now works all at once... Sorry, but I tried it maybe 10 times and each time the image was gone and now all of a sudden it works again. Maybe after an update it works, i also installed JCE again.
Thanks for your help
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