Closing Popup after click doesnt work - Forum | JoomShaper
Staff replied SP Page Builder

Closing Popup after click doesnt work

Asked by Marius Lindemann 2 years ago Last activity 1 year ago

Hi together.

I have the problem that the button function "popup - action after click" "close popup" doesn't work. You can click on the button but nothing happend.

Tested with Firefox and Edge.

5 replies

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Ziaul Kabir Staff
2 years ago

Hello Marius,

Thank you for reaching out to us. Could you please provide a screenshot showing where you face it?

Thanks!

Marius Lindemann Asked this
2 years ago

Here is the photo of editing the popup. I have added the text "Fenster schließen" as a button (taken from the template) and stored it with the function "Close popup". But when you click on the text, nothing happens.
Unfortunately, I cannot publish the popup because otherwise visitors to the website will not be able to close it.

Marius Lindemann Asked this
2 years ago · edited

I have installed the latest version of Joomla and SP PageBuilder 5.4.0. Even emptying the cache (joomla and browser) and the cookies in the browser didn't help.

The option "Popup Settings" - "Styles" - "Close Button" works.

But if you create a "Button" element and, as shown in the screenshot, call up the button's settings and set the link function "Action after Click" to "Close Popup", nothing happens when you click on this button.

You can now test here: https://kirchengemeinde-oker.de

The "Fenster schließen" button (element) on the bottom of the popup does not work.

The "Schließen" button (Popup settings) on the top is working fine.

Ziaul Kabir Staff
2 years ago

Hello,

I apologize for the delay. Could you please share your admin access in the hidden content section, so I can investigate your issues more thoroughly?

Thank you.

Ziaul Kabir Staff
1 year ago

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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