Remove User ID - Question | JoomShaper

Remove User ID

R

Robert

Template 1 year ago

Hello,

How to get rid of the following message? " Unable to find a user with the ID: 717" Used a templates for once to modify it.

My personal account is set in SSPB Pro.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171548

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

Note: Share an screenshot about the error.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #171549

Hi there!

Thanks for reaching out.

Where are you getting this error, please?

However, you may find the following suggestions useful:

  1. Create a new user, use PHPMyAdmin and change his ID to 717, give him register rights.
  2. Check manually all articles one by one, and change author User.

Best Regards

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R
Robert
Accepted Answer
1 year ago #171550

Yes, I was to fast with the question. Changed the creator of the articles into me already.. Sorry, dumb rookie mistake..

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #171570

No issues, glad that your issue has been solved already:)

Have a nice day!

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