SP BOOKING PROCESSING BOOKING - Question | JoomShaper
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SP BOOKING PROCESSING BOOKING

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Extension 11 months ago

Hello

I have a problem with SP Booking when I try to make a booking.

The website indicates "Processing" but nothing appenned then

https://www.refuge-des-volcans.fr/

For exemple for this room: https://www.refuge-des-volcans.fr/index.php/fr/gite/list/serenite

Any idea please?

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6 Answers
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Accepted Answer
11 months ago #171879

Hello, any news please?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #171910

Hello,

Thank you for reaching out to us. Could you please provide us with your admin access in the hidden content section so that I can investigate the issues? Before proceeding, I recommend taking a full backup of your site.

Thanks!

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Accepted Answer
11 months ago #171939

Hello, see in the hidden content thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #172111

Hello,

I apologize for the delay. I’ve looked into the issue, and it seems that the booking couldn’t be completed due to an email setup misconfiguration. Please configure your email settings by going to:

System > Global Configuration > Server > Mailer.

Thank you!

Edit:

If you still face this issues after mail configuration, Please, disable Solidres plugin. Then try again.

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Accepted Answer
11 months ago #172247

Hi Thank you for your help, change for PHP and now it is OK!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #172249

You are welcome.

Could you please accept nearby answer for your question?

Thanks

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