Form is Not Sent - Question | JoomShaper
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Form is Not Sent

R

Ramon

SP Page Builder 1 year ago

Good day

I have noticed that the form is unfortunately no longer being sent. I have not changed anything in the settings. It worked perfectly before. Can you help me so that it works again? https://swiss-skydiving.ch/kontakt

Kind regards Ramon Brunner

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6 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #172406

Hello Ramon,

Thank you for reaching out to us. Could you please provide your admin access in the hidden content section, so I can investigate further?

Before doing this, kindly make sure to take a full backup of your site.

Best regards,

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R
Ramon
Accepted Answer
11 months ago #173534

Hello Kabir I have created the backup and set up access for you. Thank you very much.

Best regards Ramon

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #173562

Please check your credentials, they appear to be incorrect.

Thank you.

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R
Ramon
Accepted Answer
11 months ago #173738

Ich habe es soeben probiert und konnte mich erfolgreich einloggen: https://dein-fitmacher.ch/administrator/

Ansonsten probieren sie noch mein Benutzername aus:

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #173752

Hello Ramon,

Thank you for your reply.

I noticed that your mail option was disabled, so I’ve enabled it for you. Please configure your SMTP details in your email settings. You can find the necessary SMTP configuration information in your hosting account.

Configure Email: System -> Global Configuration -> Server -> Email

Let me know if there’s anything else I can assist you with.

Best regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179539

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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