Hello Can you kindly check this out and see if the solution works. Also, kindly provide me a screenshot of the problem, it will be helpful.

Nothing has changed with the host since the site was completed a few weeks ago.

I notice that if I log into the front end first, the page opens when I click Frontend Editor. If I dont log into the front end first, it doesnt ask me to log in. I get the error

This page isn’t working robdale-svcs.ca redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS

any other ideas as to why this isn't working?

Can you try following the instructions below?

1 . Enable the Error Reporting https://prnt.sc/wbqvjk 2. Disable the SEF https://prnt.sc/wbqvuw 3. Disable the JCE editor https://prnt.sc/wbqwai 4. Then try to check the front end editing.

Note: Before applying this process, please keep a backup of your site.

Also, which version of PHP are you using?

1 . Enable the Error Reporting - Done 2. Disable the SEF - Done 3. Disable the JCE editor - Done 4. Then try to check the front end editing. - Done - Same result

PHP = 7.4 - which is what it was when I developed the site.

Only 1 error reporting message Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/seladbor/public_html/plugins/system/helixultimate/core/classes/Minifier.php on line 226

I added FTP UN & PW if you want to take a look

Thanks

I am sorry, kindly bear with me. Can you check one more time if all these steps are ensured or not? If it still does not work, i will check from my end.

1. Update template framework to the last version. If you have Helix II, please download the last version of raw Helix II template and install, it will update framework. In case of template based on Helix3, please download Helix3 template and install. This step is very important to update framework used by the template.
2. Update JCE Editor to last available version
3. After installation clear browser cache.
4. Update SP Page Builder Pro to last available version.
5. Clear Joomla cached files (System > Clear Cache > Clear All).
6. Enable GZip compression in Joomla! Global Configuration.
7. We suggest to use with PHP 7.0 or 7.1 at least. If you have problems with PHP 7.2, please use lower version.
8. Disable all additional plugins which uses JQuery on front-end, for example, for Cookies plugins.
9. Login on front-end as administrator and check again.
10. Check also from different template set as default to find source of problems.
11. Disable protection from Firewall component (Akeeba Tools Pro).

You can also try an easy fix: In Admin Tools navigate to Configure WAF, in the Cloaking section disable (set to NO) the one titled "Block tmpl=foo system template switch

I have folowed all steps but there is no change.

I uninstalled JCE and AdminTools

GZip was enabled already

Running PHP 7.4. Same results on 7.1 and 7.2.

7.3 breaks the site

Login on front-end as administrator - I can do this anyway. It's when I click on Frontend Editor in the backend that I get the error

I do see the following in the cPanel error log. This has been going on for several weeks

any further thoughts before I scrap the site and start over?

Sorry for inconvenience. Please check now and let us know.

I have turn off css & js compression from template manager and now it works. This is the initial solution. We will fix it next update of Helix.

-Thanks

It isn't working for me. I still get the error when I click on Frontend Editor in the backend

Please clean your Joomla cache and let me know. Thanks

colearing cache didn't help

sh404SEF extension occurred the problem. Now it has been disabled and it works fine. Thanks

https://prnt.sc/12rl9iw

thanks, I will write the developer

I have the same problem - no hint help A lot of bugs in your not so cheap Software!

Hello Heiko

Our apologies for your inconvenience. Could you please share your issue in a new post so that we can help on the matter? That would be appreciated.

I try to edit the startpage in the front-end editor. But the site do not open - endless loading sign.

https://tc-biedenkopf.de/

Ive deaktiveted all extentions with no success. ive copied the start page - no success. All other pages i can edit in the front-end editor. i do NOTHING in the last time on this site.

Ariba commented in the discussion Cannot open frontend page from page builder. Message Hello Heiko Our apologies for your inconvenience. Could you please share your issue in a new post so that we can help on the matter? That would be appreciated.

You may visit the discussion here. https://www.joomshaper.com/forum/question/3575#qa-answer-66929

And now?

Front end editing works fine.

No! I wait since 3 Minutes. I see only the SP Logo by trying to edit the start site with the front end editor. After writing this text with my bad english... i see only the animated SP logo and no content to edit.

Please watch the video.

Please watch the video.

Link? Name? Hint? rambo? ghostbusters?

The support is very bad... really

Hello Heiko

Apologies for your inconvenience. The video link has been provided by our Senior Agent in the Hidden content.

https://drive.google.com/file/d/1zEnqBo-kr42fukK-Y7UxyP_j5kBwSH4r/view