Image Issue - Question | JoomShaper

Image Issue

DK

Douglas Kirimi

Template 1 year ago

Hello, i have an issue with an image on the Educon template. I am replacing the image but it does not update. The image on the 'Our Vision' section Link; https://www.kaagagirls.sc.ke/

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12 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #172945

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.

Best Regards

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DK
Douglas Kirimi
Accepted Answer
1 year ago #172959

Attached..

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #172961

Could you please review it now? I’ve added some custom CSS within the Addon Style tab's Custom CSS section.prnt.sc/Ckz-jgmGht-A

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DK
Douglas Kirimi
Accepted Answer
1 year ago #173021

Thanks it seems to have worked but only for the first image! Check the other 2 images

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #173079

Please check now

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DK
Douglas Kirimi
Accepted Answer
1 year ago #173099

Thanks, it's okay now..

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #173100

You are welcome

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DK
Douglas Kirimi
Accepted Answer
1 year ago #173169

Hi, on the same template could you check for me why when i edit templates.css and reupload to the server it doesn't save the update??

I specifically edited; #sp-bottom { padding: 60px 0 !important;

                                                            to          #sp-bottom {
                                      padding: 6px 0 !important;        

Cpanel attached                                                         
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #173206

Please follow this documentation. www.joomshaper.com/documentation/helix-framework/custom-code-css-js-meta#documentation-heading-3

This document provides guidelines for using custom CSS effectively within your project.

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DK
Douglas Kirimi
Accepted Answer
1 year ago #173229

So does this mean i have to create a custom.css file? Kindly create one for me if possible then i can be adding the CSS code in it.

At the moment i need this added;

sp-bottom {

padding: 6px 0 !important;

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #173231

Please check now. I have added the custom css in Template Options -> Custom Code -> Custom CSS

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DK
Douglas Kirimi
Accepted Answer
1 year ago #173234

Ahaa now i get it! Thanks

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