Contact Formular "send Button" Not Working After Joomla 5 Update - Forum | JoomShaper
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Contact Formular "send Button" Not Working After Joomla 5 Update

Asked by Franz Grünbeck Handels GmbH. 1 year ago Last activity 1 year ago

Hello,
after Updating Joomla to 5.2. the "send button" whithin form builder doesn´t work anymore.
I disabled rechaptca or tried to use default captcha - but nothing changed. It doesn't work anymore.
there is no info, no error message.

you can see it here: https://test.horse-bodyforming.com/home/kontakt

we use page builder version 5.4.2.

when I trie to use google captcha (V3) there's now an error message saying "invalid rechapta"
You can test it here on the end of the home-site https://www.horse-bodyforming.com/

please help. Anita

1 reply

Atick Eashrak Shuvo Staff
1 year ago

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.

Best Regards

Franz Grünbeck Handels GmbH. Asked this
1 year ago

Thank you. Credentials sent

Atick Eashrak Shuvo Staff
1 year ago

Please recheck the credential.

Franz Grünbeck Handels GmbH. Asked this
1 year ago

Please try again.

Atick Eashrak Shuvo Staff
1 year ago

Please check now

Franz Grünbeck Handels GmbH. Asked this
1 year ago

perfect - it work's againg. Please tell me what was wrong. I have to correct it in the production environment too

Atick Eashrak Shuvo Staff
1 year ago

Hello there,

The 'Form Builder' configuration had a mismatch—fields were named ys, yn, ym, msg, while the settings used name, email, subject, etc. This has been corrected to ensure consistency. https://prnt.sc/PgtWhWRrOzTU

Please follow the updated configuration for the production environment. Let me know if you have any questions.

Best regards

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