Request failed with status code 500 image upload - Forum | JoomShaper
Staff replied SP Page Builder

Request failed with status code 500 image upload

Asked by Michiel Visser 1 year ago Last activity 1 year ago

On image-upload in page home, in the divider image

I get the folowing error:

Request failed with status code 500

Jpg images are fine, but webp, gif or png are producing this error.

See login credentials

EDIT: All pages/addons from pagebuilder are doing it.

Host is hostnet.nl. They have this crappy thin that they dont have a cpanel or plesk. So I can't realy edit any php settings or so.

4 replies

Ziaul Kabir Staff

Hello Michiel,

Thank you for reaching out to us. Could you please try uploading JPG, JPEG, PNG, GIF, and WebP files again? The issue should be resolved now.

I hope everything works smoothly, but feel free to reach out if you encounter any further issues.

Best regards,

Michiel Visser Asked this

thanks, i'll check as soon as I get home.

sorry for the missing ketter :)

Michiel Visser Asked this

No, I don't have issues in the Joomla media core upload, it is in the image selector in pagebuilder. If I want to replace or add a photo in other format then jpg, it gives this error, and keeps uploading till you refresh.

So you open the test page in pagebuilder..... never mind, I made a picture for you :P

Tnx

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