Request Failed With Status Code 500 Uploading Image - Question | JoomShaper
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Request Failed With Status Code 500 Uploading Image

M

Margarito

SP Page Builder 7 months ago

Hello, I purchased SP Page Builder Pro and when I try to upload an image from the plugin I get an error: Request failed with status code 500

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1 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #188677

Hello Margarito,

Thank you for reaching out. The “Request Failed with Status Code 500” error typically occurs due to server-related issues. Please try the following troubleshooting steps:

  1. Check File Permissions: Ensure that the images or uploads directory has the correct permissions (usually 755 or 775).
  2. Increase Server Limits: Modify your PHP settings to increase upload_max_filesize, post_max_size, and max_execution_time.
  3. Check for Conflicts: Disable any third-party plugins that might be interfering with SP Page Builder.
  4. Enable Debug Mode: Turn on Joomla or WordPress debug mode to check for detailed error messages.
  5. Update SP Page Builder: Make sure you are using the latest version of SP Page Builder Pro.

If the issue persists, please provide more details, such as your PHP version, server environment, and any error logs. We’ll be happy to assist further.

Best regards,

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