Arabic Language Issue - Question | JoomShaper

Arabic Language Issue

M

MrWebIq

Template 10 months ago

Hello, I purchased the template (Knight) before week ago, I uploaded to my server and installed and using the (English) language as a default languge,

Now, I installed (Arabic) language (RTL Direction language), I activated the plugins (System - Language Code, System - Language Filter) and created the (Language Switcher), then I created a main menu specific for Arabic language, the created a home page using (SP page builder) and assigned the language to (Arabic).

BUT, After all these steps, I'm facing the issues below

  • The Arabic version not work and the page showing 404 error (Page not found).
  • In the Language Switcher, Only the English flag appear, the Arabic flag not appeared.

I tried to install the Fench language and it was working fine, But I face the same Arabic issue with Persian language because it's also RTL direction langauge.

the link of website is (https://tanqeeb.mrwebiq.net)

Thanks

0
12 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177670

Hello MrWebIq,

I hope this message finds you well. I wanted to check in and confirm if everything is now functioning as expected. Please let me know if there are any remaining issues or if further assistance is required.

Looking forward to your feedback.

Best regards

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177469

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
M
MrWebIq
Accepted Answer
10 months ago #177474

Thanks for your prompt response, Where do you want from me to paste the access info of administrator?

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177476

Please use the Hidden Content area to share credentials

0
M
MrWebIq
Accepted Answer
10 months ago #177479

Here you are

0
M
MrWebIq
Accepted Answer
10 months ago #177514

Any update??

I have to finalize the Arabic version today, the client waiting me today to launch the website.

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177519

Still working on it.

0
M
MrWebIq
Accepted Answer
10 months ago #177552

Any update??

0
M
MrWebIq
Accepted Answer
10 months ago #177567

Hello Dear, Please, any update regarding the issue? I'm still waiting your feedback, We need to finalize this task ASAP.

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177609

Hello MrWebIq,

I apologize for the delay in getting back to you. I have resolved the issue you reported. Upon review, I noticed that several aspects were missing to make the site fully multilingual. I have addressed these gaps and implemented the necessary changes.

Please take a moment to review the updates and let me know if everything meets your expectations or if further adjustments are needed.

Thank you for your patience and understanding.

Best regards

0
M
MrWebIq
Accepted Answer
10 months ago #178980

Hello Mr. Atick,

Many thanks for your efforts regardign to solve this issue, I checked the website and it looks prety solved and no issues back related to the Arabic language.

Actually, I published the webite on the real domain, everything going smoth and quite, except one thing I noticed in one location, when trying to open the website in the PC that protected by (Bit defender) anti-virus, I gotted block from the anti-virus on my website link and gave me mesage (Bitdefender Endpoint Security Tools blocked this page A phishing attempt has been detected on this page. Access from your browser has been blocked. ).

it's considered my website as a phishing website,

So I'm wandering if you added any code that considered or same like as a melesiounce code inside the website by in the way when fixed the language issue?

The online website (https://www.tanqeeboilservices.com/index.php/en/)

Thanks

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #179014

Hello MrWebIq,

Thank you for your message. I sincerely apologize for any inconvenience caused. I want to clarify that I have not added any code or extensions to your website while fixing the multilingual issue. My adjustments were strictly limited to correcting the configurations to enable proper multilingual functionality.

It is worth mentioning that the proper process to make the site multilingual was not fully followed during the initial setup. My intervention was focused on resolving these gaps to ensure the multilingual setup works correctly.

Please feel free to reach out if you have further questions.

Best regards

0