Updated Page Builder Now Not Recognising Licence....... - Question | JoomShaper
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Updated Page Builder Now Not Recognising Licence.......

SG

Steven Gourlay

General 10 months ago

Updated Page Builder Now Not Recognising Licence.......

Starting to loose faith in Joomshaper sadly, ive had a ticket going on 5 days and now they actually see there is an issue and ask me to resintall pagebuiler and now its not recognising my licence which is active.

I have licence options in my global configuration but i dont have it it within pagebuilder app?

https://snipboard.io/FlfnEd.jpg

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #178589

Hello Steven Gourlay,

I sincerely apologize for the inconvenience and the delay in resolving your issue. It seems that the free version of SP Page Builder may have been installed. Please download the Pro version from your JoomShaper account and install it to activate your license.

If you face any further issues, feel free to reach out to me. I’ll do my best to assist you.

Thank you for your understanding.

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