Installation - Question | JoomShaper

Installation

TH

Thirza Hoekstra

SP Page Builder 10 months ago

Good morning, I work with pagebuilder pro, when I log in to joomla I start PB and go to pages (home). when I do a preview I see the site want to make a reservation right top, room comes on the screen, when I go Boek nu (book now) I get the following fault; oniron.nl/public_html/components/com_users/helpers/route.php' (include_path='.:/usr/local/php83/lib/php') When I am at the homepage in PB there is a possibility frontend editor, when I go there where no right an I have to login on the site again. Then the site works, boek nu (book now) it works without the fault. For me it is strange, what do I do wrong?

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6 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179196

Hello Thirza,

Thank you for reaching out to us. I apologize for the inconvenience. Could you please provide me with super admin access to the hidden content section? Before doing so, Please take your full site backup.

Thank you.

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TH
Thirza Hoekstra
Accepted Answer
10 months ago #179240

Here you are, hope you can found it.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179310

Hello,

I have checked the issues you mentioned, and I did not observe the same problem. Generally, when you want to edit a page using the frontend editor, you must log in using your user credentials from the front end of your site. Once logged in, you should be able to edit your page. I have attached your home page in editing mode, and I also checked the preview, which appears working fine.

Additionally, I noticed that you have entered an incorrect license key in the Helix3 and SP Page Builder License & Update under the settings sections. Please recheck your email for the correct license key. You can find your license information here: https://www.joomshaper.com/dashboard

Thank you!

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TH
Thirza Hoekstra
Accepted Answer
10 months ago #179325

Good morning Ziaul,

I put the right license key in helix. But the problem still exist. When i go on the live site, from google chrome to oniron.nl, enter the reservation button, enter the boek nu button, the fault still exist. Please help!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179343

Hello,

The issue you’re facing is not related to our product. It appears you are using a third-party property solution. We recommend reaching out to their support team for assistance. Alternatively, you may want to check if the reservation or single properly configured in your component or created as needed.

Thank you for your understanding.

Best regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179344

Hello,

Please, replace this old code with this attached file, Check this path:

JRoot/helix3/plugins/system/helix3/core/classes/lessc.inc.php

New file: lessc.inc.php.zip

Thanks,

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