Bug Error Template In Home - Question | JoomShaper

Bug Error Template In Home

JM

John Mendivel

Template 10 months ago

Hi support, I have a bug error in the header of my shaper_gazette page, when I click on it, a 404 error appears. I was searching the forum and found this, which is similar, but not the same. I've noticed that it appears sometimes, not always, what could it be? thanks

forum: https://www.joomshaper.com/forum/question/26517

the screenshots https://we.tl/t-T2pudVdwYA

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #180551

I have checked your issue. It is coming from 2 type of modules: JoomMedia Images and JoomMedia Videos modules. It does not seem to come from our product. Please consult your component provider for support.

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Pavel
Pavel
Accepted Answer
10 months ago #179254

Hi. It looks like a syntax error in your custom JS code, which you inserted into Head.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #179316

Hello John Mendivel

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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JM
John Mendivel
Accepted Answer
9 months ago #180334

hi support ok thanks! I send my credentials in hidden.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #180435

Please share your images again. The transfer got expired.

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JM
John Mendivel
Accepted Answer
9 months ago #180506
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