Open Graph Feature - Question | JoomShaper

Open Graph Feature

senolsengul

senolsengul

Template 9 months ago

hello,

When we share content on our social media accounts such as facebook and twitter, the images do not appear. Is it necessary to install a different plugin for this? Or is it enough to activate the theme's features?

image 1

twitter

facebook

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10 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #180271

Apolozy for the delayed response. The Helix Ultimate Open Graph feature does not support the category blog page; it is designed to work only with the standard blog page. If you intend to share content from a category blog page and ensure images appear correctly on platforms like Facebook and Twitter, I recommend using a third-party extension that provides comprehensive Open Graph and social sharing support.

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senolsengul
senolsengul
Accepted Answer
9 months ago #180326

Is there a plugin you can recommend for this?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #180383

You can try the Phoca Open Graph Plugin.

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senolsengul
senolsengul
Accepted Answer
9 months ago #180726

Is Phoca Open Graph Plugin compatible with Helix Ultimate? I installed the plugin but the problem persists

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #180775

Try to configure it properly. Please follow their documentation. Also don't use multiple open graph. I see you have install multiple open graph.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #179889

Hello senolsengul,

Apolozy for the inconvenience. I have added the Facebook App ID in the SP Page Builder settings, which should resolve the issue with images not appearing when sharing content on Facebook and Twitter. The settings in the theme are specific to blog-related content and not apply to other areas of the site.

Please check now and let me know if it is working as expected.

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senolsengul
senolsengul
Accepted Answer
9 months ago #179977

Hello,

Thank you for your interest. Unfortunately, the images are not visible.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #180037

It is working fine from my end files.fm/u/pzbvdqaujx

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senolsengul
senolsengul
Accepted Answer
9 months ago #180105

There is no problem with the pages I created with the page builder. When I share the article link, it does not appear.

Can you try the link below?

link

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senolsengul
senolsengul
Accepted Answer
9 months ago #180256

Have you had a chance to review it?

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