Image Slider Not Working After Update - Question | JoomShaper

Image Slider Not Working After Update

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Robert Grießbach

SP Page Builder 9 months ago

After updating to the latest version i can't see the image slider in frontend. But it is shown in the backend.

Where is the problem?

Please help

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6 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180266

Hi Robert Grießbach,

Thank you for reaching out, and sorry for the inconvenience.

Could you please provide the template name or share the site URL? This will help us investigate the issue more effectively. Additionally, please mention the template version and SP Page Builder version you are using.

I look forward to your response.

Best regards

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Robert Grießbach
Accepted Answer
9 months ago #180338

Hi Asfakur, sorry for the Delay.

The website is artis-kreativ.de The Template is Fixter 2.01 SP Pagebuilder Pro 5.29

With this version the image slider is working

Best regards

Robert

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Robert Grießbach
Accepted Answer
9 months ago #180339

Hi Asfakur, sorry for the Delay.

The website is artis-kreativ.de The Template is Fixter 2.01 SP Pagebuilder Pro 5.29

With this version the image slider is working

Best regards

Robert

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180389

Hi Robert Grießbach,

Apologies for the inconvenience.

I have tested both versions of SPPB in the Fixter template(v2.0.1), and the slideshow addon is working fine. I also checked your homepage, and the slideshow appears to be functioning correctly.

If the issue persists, could you please share your Joomla admin username and password in the hidden content section for further investigation? Additionally, kindly specify the page name where the problem occurs.

Best regards

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Robert Grießbach
Accepted Answer
9 months ago #180497

Hi Asfakur, the slider is working because of v5.29 If i install version 5.4.4 it is not working. The image slider is installed on several pages but you can have a look on the "Home" site

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180518

Hi Robert Grießbach,

Thank you for your response.

I have carefully tested the slideshow functionality in our local environment using SPPB 5.4.4, and it is working fine on both the homepage and additional pages.

However, I do not want to install SPPB 5.4.4 on your live site without your confirmation. Since you mentioned that your site is for a customer, please ensure you have a full backup using 'akeeba backup' before proceeding.

Additionally, could you please provide a screenshot of the issue you are experiencing with the slideshow in SPPB 5.4.4? This will help me better understand and troubleshoot the problem.

Best regards

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