Creating new page, successful save, but doesn't show up - Forum | JoomShaper
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Creating new page, successful save, but doesn't show up

Asked by Heiko 5 years ago Last activity 5 years ago

I'm able to create a new page with Page Builder, can save this page, edit, add content etc.
Can save it again, Page Builder confirms, saved successfully.

so time to close the page and edit another one, but the just newly created and edited page, doesn't show up under pages at all...

tried this several times, always same behaviour!

9 replies

Oldest first Newest first Most helpful
Anne Staff
5 years ago

Hello there,

Please, clear your joomla and browser cache. And you can check the site in incognito window.

-Regards

Heiko Asked this
5 years ago

obviously this was already done, also tested in different browser, in normal tabs, in private tabs etc.
no effect at all...

Anne Staff
5 years ago

Hello Chris,

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Heiko Asked this
5 years ago

see in hidden

Heiko Asked this
5 years ago

any news?
we have to go live with the website within the next few hours...

Anne Staff
5 years ago

Hello Chris,

Please, allow us some time. We are working on it.

-Regards

Ofi Khan Staff
5 years ago

Hello Chris

Please take a full site backup first for safety. Then apply this fix. Run this SQL query on your database. Replace xxxxx with your database table prefix.

ALTER TABLE `n8ywl_sppagebuilder` CHANGE `id` `id` BIGINT UNSIGNED NOT NULL AUTO_INCREMENT;

Best regards

Heiko Asked this
5 years ago

unfort no success - see Hidden content

Ofi Khan Staff
5 years ago

Please share your database access here to check the issue. Use the Hidden Content box to share the credentials.

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