Creating New Page, Successful Save, But Doesn't Show Up - Question | JoomShaper
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Creating New Page, Successful Save, But Doesn't Show Up

H

Heiko

SP Page Builder 3 years ago

I'm able to create a new page with Page Builder, can save this page, edit, add content etc. Can save it again, Page Builder confirms, saved successfully.

so time to close the page and edit another one, but the just newly created and edited page, doesn't show up under pages at all...

tried this several times, always same behaviour!

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Website
https://www.siennametals.com
9 Answers
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Anne
Anne
Accepted Answer
Support Agent 3 years ago #16603

Hello there,

Please, clear your joomla and browser cache. And you can check the site in incognito window.

-Regards

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H
Heiko
Accepted Answer
3 years ago #16605

obviously this was already done, also tested in different browser, in normal tabs, in private tabs etc. no effect at all...

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #16606

Hello Chris,

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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H
Heiko
Accepted Answer
3 years ago #16607

see in hidden

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H
Heiko
Accepted Answer
3 years ago #16668

any news? we have to go live with the website within the next few hours...

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #16669

Hello Chris,

Please, allow us some time. We are working on it.

-Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #16687

Hello Chris

Please take a full site backup first for safety. Then apply this fix. Run this SQL query on your database. Replace xxxxx with your database table prefix.

ALTER TABLE `n8ywl_sppagebuilder` CHANGE `id` `id` BIGINT UNSIGNED NOT NULL AUTO_INCREMENT;

Best regards

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H
Heiko
Accepted Answer
3 years ago #16700

unfort no success - see Hidden content

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #16766

Please share your database access here to check the issue. Use the Hidden Content box to share the credentials.

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