Do I need Easystore to create a popup? - Forum | JoomShaper
Solved SP Page Builder

Do I need Easystore to create a popup?

Asked by Amar Guillen 1 year ago Last activity 1 year ago

Hi,

I am trying to create a SP Builder Popup with my website but every I try to import a layout I have the message "Something went wrong".

Do I need to have EasyStore installed to use the popups? Is it a requirement?

Thanks for your reply,
Sincerely,
A. Guillen

Accepted answer

Marked as the solution
Mehtaz Afsana Borsha Staff
1 year ago

Glad to know that. You can now close this post by accepting the answer.

4 more replies

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Amar Guillen Asked this
1 year ago

Hi Mehtaz,

thank you for your reply.

I follow the instructions described in the page you mentionned. I always the same message. I am not able to import a popup layout. Every time I click Import on a layout, the message "Something went wrong" is displayed.

Here is a link to see an screenshot of the issue.
https://kdrive.guillenphoto.com/app/share/118755/642b0f72-a099-4bb5-a120-aeb472ea0775

Thanks for your help
Sincerely,
A. Guillen

Mehtaz Afsana Borsha Staff
1 year ago

Hi

Please keep a full site backup and reinstall SPPB. And then you have to activate it. To activate our product on your website, please follow these steps:

  • Go to SP Page Builder -> Pages -> Option (on the right).
  • Navigate to License & Update.
  • Input your email and license key.
  • Click Save and Close.

For a detailed guide, you can refer to our documentation here:

SP Page Builder Activation Guide

Then Clear your Joomla and Browser cache then check again.

Amar Guillen Asked this
1 year ago

Hi Mehtaz,

thank you for your reply.
It works.

I just updated the licence number in the backend.

Thanks a lot
Regards
A. Guillen

Mehtaz Afsana Borsha Staff
1 year ago

Thanks for accepting the answer.

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