Do I Need Easystore To Create A Popup?
Amar Guillen
Hi,
I am trying to create a SP Builder Popup with my website but every I try to import a layout I have the message "Something went wrong".
Do I need to have EasyStore installed to use the popups? Is it a requirement?
Thanks for your reply, Sincerely, A. Guillen
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for your issue. You don't need to install EasyStore for using Popups. You can follow this documentation below:
https://www.joomshaper.com/documentation/sp-page-builder/creating-popups
By the way, could you please give me a screenshot of your issue?
-Regards.
Amar Guillen
Accepted AnswerHi Mehtaz,
thank you for your reply.
I follow the instructions described in the page you mentionned. I always the same message. I am not able to import a popup layout. Every time I click Import on a layout, the message "Something went wrong" is displayed.
Here is a link to see an screenshot of the issue. https://kdrive.guillenphoto.com/app/share/118755/642b0f72-a099-4bb5-a120-aeb472ea0775
Thanks for your help Sincerely, A. Guillen
Mehtaz Afsana Borsha
Accepted AnswerHi
Please keep a full site backup and reinstall SPPB. And then you have to activate it. To activate our product on your website, please follow these steps:
- Go to SP Page Builder -> Pages -> Option (on the right).
- Navigate to License & Update.
- Input your email and license key.
- Click Save and Close.
For a detailed guide, you can refer to our documentation here:
SP Page Builder Activation Guide
Then Clear your Joomla and Browser cache then check again.
Amar Guillen
Accepted AnswerHi Mehtaz,
thank you for your reply. It works.
I just updated the licence number in the backend.
Thanks a lot Regards A. Guillen