Very Big Problem Loading Pages With Popup SP Page Builder - Question | JoomShaper

Very Big Problem Loading Pages With Popup SP Page Builder

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DigitM

SP Page Builder 8 months ago

Hello,

I'm coming back to you regarding the loading time of certain pages on a site I'm working on. I'm using Joomla 5.2.3, PHP 8.3, Shaper Helix template and SP Page Builder 5.5.1.

These pages take much longer to load (12 to 14 seconds) than the others (which charect right away) and include a number of beta popups generated via SP Page Builder. You advised me to check with my web host whether it was possible to migrate to LiteSpeed, which I've done (I'm with Planethoter). I did install the LsCache plugin on my Joomla but nothing changes in terms of loading these 4 specific pages. Is it the code generated by the beta popups that's causing the problem? The other pages on the site don't have any... 12-14 seconds to load a page, I feel like I'm back in the days of a 56k modem :(

Also, I don't see access to the beta popups in the left-hand column any more! https://prnt.sc/ybofYKgN2gK1

Thanks for your feedback. Jack

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5 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #183508

Hello Jack,

Apologies for the inconvenience. I have discussed the issue with our development team, and the slow loading time is primarily caused by the large number of popups being loaded on these specific pages. Upon reviewing your site, I noticed that all popups are being loaded on each of the four affected pages, even when only a few are needed. To improve performance, I recommend loading only the necessary popups per page.

Regarding the missing beta popups section in the left-hand column, we have consolidated all items into a single page. If you only need to view popups, please select "Popup" from the "Page Type" dropdown prnt.sc/r3POK8mXHBse. To add a new popup, click on the "Add" button in the top-right corner, where you will find the option to create a new popup prnt.sc/SRSNTkX8YpAL.

Let me know if you need further assistance.

Best regards

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DigitM
Accepted Answer
8 months ago #183870

Hello Altick, Thanks for your feedback. Unfortunately I need to display all these popups at the same time for reasons of visibility when you arrive on the page. Isn't there a way of loading the popups only when they are clicked? Thanks for your help. Jaqck

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #183877

Hello Jaqck,

Thank you for reaching out. Unfortunately, it is not possible to display the popups at the same time while also loading them only when clicked.

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DigitM
Accepted Answer
8 months ago #183884

Hello Atick,

Thanks for your feedback, it doesn't help me much ;) What other solution could I use with the SP Page Builder tools to get the same results? I need to be able to present all these members and access their presentation sheet...

Have a nice day! Jack

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #183889

Hello Jack,

Thank you for your response. We don’t have any specific solution in mind for this requirement. However, you may find a suitable extension on Joomla Extensions Directory.

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