Headers Not Showing In Helix Ultimate Template - Question | JoomShaper

Headers Not Showing In Helix Ultimate Template

H

H

Template 10 months ago

Site: www.deijsmannetjes.nl

I have a 2-language site (Dutch and german) using Helix Ultimate template and Pagebuilder.

I am adding a third language (English).

I have created an English menu and English pages. But am running into problems creating an English version of Helix Ultimate: I copied the Dutch template and renamed it. Chnaged "Default" to English. And in "Menu assignment" selected teh English pages.

But now my complete header is gone. Both the menu area and the contact area.

What am I doing wrong?

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #184679

Thanks for fixing opitons.xml file. On the English template settings, I have turned on predefined header and saved it. Now it works. Please check your site now.

If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.

If there's anything else you need assistance with, feel free to let us know!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #184629

Hello H,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

We have solved this issue. If you can follow the instructions, then check this post. It has the solution.

Helix Ultimate Menu Break Solution

Best regards

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H
H
Accepted Answer
10 months ago #184645

Hello Ofi,

Thanx for the rapid reply.

But are you sure this is the solution? Because the header works fine in the Dutch (https://deijsmannetjes.nl/nl) and German pages (https://deijsmannetjes.nl/de). Only the English on is not working.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #184650

I need to check it. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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H
H
Accepted Answer
10 months ago #184660

I just modified options.xml. Didn't change anything.

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H
H
Accepted Answer
10 months ago #184759

Hello Ofi,

It works. I must have accidentally switched off the header.

Thanx a lot.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #184783

You are welcome 😊

It is not your fault. After editing the XML, we have to turn it on in the settings. Hopefully, Joomla Team will fix the issue quickly.

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