White Frontend After Updating SP Pagebuilder From 5.5.1 To 5.5.2 - Question | JoomShaper

White Frontend After Updating SP Pagebuilder From 5.5.1 To 5.5.2

D

Denis

SP Page Builder 8 months ago

Hello, I wanted to install the update 5.5.2 on 2 different websites. On both sites the frontend was no longer accessible. Only a white page appeared. The backend still worked, but no longer in the page builder area. No page was displayed there. Unfortunately, I didn't remember the error message in the backend.

Both pages are still based on Joomla 3.10.12 with PHP 7.4.33. Could this be the reason?

I have now restored an Akeeba backup for both sites, so that the previous version is now up to date again. I would be grateful for any tips.

Many thanks and best regards, cruisi

0
1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #184876

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please read the technical requirements to use the Page Builder.

https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

Best regards,

Toufiqur Rahman (Team Lead, Support)

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