Custom Style Colour Not Working - Question | JoomShaper

Custom Style Colour Not Working

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Marie-Claire

Template 8 months ago

Hi The custom style colour is not changing at all. I have cleared cache on site and on browsers and enabled compile SCSS to CSS. Can you help? Thanks

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185793

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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M
Marie-Claire
Accepted Answer
8 months ago #185795

Hi Yes i'll send that over now. Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185801

Can I download a backup of your site to investigate the issue on my end? Also, please allow me one more day.

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M
Marie-Claire
Accepted Answer
8 months ago #185802

yes no problem. Thank you for your help!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185883

There was problem on top section. Please check now. Thanks

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M
Marie-Claire
Accepted Answer
8 months ago #185889

Thats great, thank you for your help!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185896

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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