Contact Form not working - Forum | JoomShaper
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Contact Form not working

Asked by Monika 1 year ago Last activity 1 year ago

Hi
I am using the latest SpPagebuilder and shaper helixultimate with the latest Joomla Version 5.2.4. Using sendmail the contact form is not working. No eMail sent and no confirmation on screen.

Could you please let me know how to fixt this issue?

4 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
1 year ago

Hello Monika,

Thanks for reaching out to us. After checking your Kontakt page, I can confirm that the form was submitted successfully.

Thanks!

Monika Asked this
1 year ago

Hi Ziaul

I tested it on my side, the form now confirms the submission - but it won't show in my Inbox
Any idea?
Thanks

Ziaul Kabir Staff
1 year ago

You can try using, phpmailer or smtp to send your form.

Thanks

Monika Asked this
1 year ago

It was a problem with the hosting eMail server config. Now I am using SMTP and it works. Different Hosts different credentials. I will remember.
Thank you

Ziaul Kabir Staff
1 year ago

You are welcome.

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