Staff replied SP Page Builder

Installing SP Page Builder Pro on the free version

Asked by Bruno YOUF 1 year ago Last activity 1 year ago

Hello everyone,

My question.

I installed "SP Page Builder Pro" on the Free version as specified in the documentation.

After installation, I noticed in the Joomla 5.2.4 Components menu that the name of "SP Page Builder" had changed to “SP Page Builder Pro”.

After entering my e-mail address and license key in the settings, the “Pro” mention disappeared !!!

I can confirm that the features of "SP Page Builder Pro" are still there. I did notice, however, that in the “rvabu_update_sites” table, for “name = SP Page Builder” then “location = https://www.joomshaper.com/updates/com-sp-page-builder-free.xml”.

P.S:

All Joomla extensions are up to date,
I've cleared the cache of Joomla and my browser,
I installed "SP Page Builder Pro" a second time on the first installation and it doesn't change anything.

Is this a minor problem or do I need to make corrections ?

Thank you for your help.

Sincerely Bruno

7 replies

lorvar

1 year ago

I'm experiencing something similiar, but I don't have an area to enter my email or purchase key in settings.

Ziaul Kabir Staff

1 year ago

Please create separate posts for your issue and provide your credentials in the hidden content section. Our team will check it for you.

Thanks!

Best regards,

Ziaul Kabir Staff

1 year ago

Hello Bruno,

Thanks for reaching out to us. Please try reinstalling SP Page Builder Pro and then clear both your browser cache and joomla cache. Hopefully, this will resolve the issue.

Let us know if you need further assistance.

Best regards,

Bruno YOUF Asked this

1 year ago

Hello Ziaul,

I've just reinstalled SP Page Builder Pro, then cleared Joomla cache and my browsers cache.
This doesn't solve the problem !
No mention of “Pro” in the “Components” menu and in the rvabu_update_sites table, still "https://www.joomshaper.com/updates/com-sp-page-builder-free.xml".

Regards.
Bruno

Paul Frankowski Senior Staff

1 year ago · edited

It's sort of Joomla bug, sometimes you have to update that link manually, or delete that.

In Joomla Admin > System Dashboard > Update Sites > Find "SP Page Builde" with " .... free.xml" and delete that. You don't need that if you have PRO installed.

Bruno YOUF Asked this

1 year ago

Hi Paul,

After checking in "Admin > System Dashboard > Update Sites", I have no SPPB with “...free.xml”. Only one with “...pro-next.xml”.

Regards.

Ziaul Kabir Staff

1 year ago

That means your issues solved.

Thanks

Paul Frankowski Senior Staff

1 year ago

So it can be Joomla cache, if you don't also have plugin with SP Page Builder Lite name of it.

Bruno YOUF Asked this

1 year ago

Ziaul,

"SP Page Builer Pro” is now visible in Joomla's ‘Components’ menu, and I know why :)
I changed the language of Joomla/Administrator for back to English. If I choose the French language, I no longer see “Pro”.
So it's a simple translation problem !

Issue solved !

Thank you all for your help.

Best regards.
Bruno.

Ziaul Kabir Staff

1 year ago

You are welcome.

Bruno YOUF Asked this

1 year ago · edited

Hi,

For your information:
Here are the corrections to be made for the French language.

In the folder /administrator/language/fr-FR/

File : fr-FR.com_sppagebuilder.ini

COM_SPPAGEBUILSER="SP Page Builder Pro"

File : fr-FR.com_sppagebuilder.sys.ini

SPPAGEBUILDER="SP Page Builder Pro"

COM_SPPAGEBUILDER="SP Page Builder Pro"

Regards.
Bruno.

Ziaul Kabir Staff

1 year ago

Thanks.