Can't Change The Offcanvas Logo Homify - Question | JoomShaper

Can't Change The Offcanvas Logo Homify

J

Jose

SP Page Builder 9 months ago

Hello, I've a little proiblem, Ive changed the logo at the top of Homify, but it still is the exemple (homify logo) that is staying.

Im note sure what i'm doing wrong

here's the screens shots

https://ibb.co/1J06q7wW https://ibb.co/Ngq5Zh2x https://ibb.co/qM1f8JRH https://ibb.co/JjgHprQf

thank you

Jo

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12 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #187317

Apolozy for the inconvenience. There is an issue in our template that will be addressed in a future update. I have applied a fix to your site now.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #187280

I sincerely apologize for the inconvenience. I have checked your website and noticed that no logo has been set, which is why the default logo is being displayed.

To resolve this, please follow the documentation to update the logo accordingly. If you need any further assistance, feel free to reach out.

Best regards

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J
Jose
Accepted Answer
9 months ago #187285

Hello Thank you for the tip, apprently i was not on the right page of sf page builder, because i've upload the logo on an other part of the SF page builder. Thats confuses me a bit.

I've changed the logo, but still doeswork. Then 'ive change the size of the logo at max 800px, and it is still not display...

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #187287

Please clear your browser and Joomla cache and check.

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J
Jose
Accepted Answer
9 months ago #187289

Yes i've done that already, twice, it does not display the logo

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #187295

Please provide a screenshot about what you see from your end

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J
Jose
Accepted Answer
9 months ago #187305
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #187312

Please check now. Currently your offcanvas image is not showing due to the logo color and background color is same.

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J
Jose
Accepted Answer
9 months ago #187314

oh ok, did you changed it, because i can see the logo now. Thank you it is great : )

Where did you change it please ?

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J
Jose
Accepted Answer
9 months ago #187330

ah ok, it was not my doing. I like to learn : )

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MO
Michael Oechsner
Accepted Answer
9 months ago #187421

Hy this Problem with the Logo is a Problem of the Template. Only in big Pages it shows the wrong logo, smaller than 980px for example Tablet or Mobile it shows the correct logo, namely the mobile logo
When you click with right button on the HOMIFY logo and click show in other tab, it shows you the right logo too.

best regards

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J
Jose
Accepted Answer
9 months ago #187426

Hello

Thak you for theses informations : )

Best regards

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