BUG : Carrousel Image - Question | JoomShaper
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BUG : Carrousel Image

Laurent

Laurent

SP Page Builder 7 months ago

Hi,

I have found another bug on carrousel image addon on latest SPPB release. When I add only 1 image, this is not displyaed => https://prnt.sc/mlcfo3pyYYXq But when I add a second image, the first one is displayed => https://prnt.sc/XGxjsSZTCYHq

Please try by yourself before asking to reproduce the bug.

THanks L.

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23 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #187321

Dear Laurent,

Thank you for reporting this issue.

We appreciate your detailed explanation and screenshots. From my test, I can confirm these is no issue. Since the carousel is designed for multiple images, when only one image is added, it might align to the left or appear outside the container due to CSS translate properties. When autoplay is enabled, it may attempt to slide, even though there’s only one image.

As a workaround, you might try adding more image to stabilize the display.

Best regards,

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Laurent
Laurent
Accepted Answer
7 months ago #187322

ok thanks for your feedback

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Laurent
Laurent
Accepted Answer
7 months ago #188261

Hi,

We have done more tests and this is a bug. We have added more images and same problem, see this => https://prnt.sc/qCyq06ExDJC2

Could you please it?

Thx

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #188266

Yes, It will be fixed in next release.

Thanks for your findings.

Best Regards,

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Laurent
Laurent
Accepted Answer
7 months ago #188271

ok thanks. do you know when next release will be available?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #188403

Please, check. New version is available.

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Laurent
Laurent
Accepted Answer
7 months ago #188416

OK I will test. but after update, from front-end , CLOSE button does not work anymore => https://prnt.sc/QiMRxj9KO0ef please fix it asap. thanks

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Laurent
Laurent
Accepted Answer
7 months ago #188417

many JS errors on inspector => https://prnt.sc/auEbv5MdVLdU

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Laurent
Laurent
Accepted Answer
6 months ago #188960

any news about this bug fix?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #188424

Please, create a separate post for this.

Thanks.

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Laurent
Laurent
Accepted Answer
7 months ago #188425
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Laurent
Laurent
Accepted Answer
6 months ago #189321

any news about BUG : Carrousel Image, see my first post.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #189413

Could you please share a screenshots of your issues?

Thanks

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Laurent
Laurent
Accepted Answer
6 months ago #189433

please see my first post. everything is explained.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #189442

Actually, I see that this isn’t a bug. There are four different layouts, and each one functions differently. However, from a user experience perspective, it may appear as a bug if a user only uses one item in the 2nd or 4th layout.

I will forward this to the team for reconsideration to improve the user experience.

Thank you.

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Laurent
Laurent
Accepted Answer
6 months ago #189443

bug or bas user experience, anyway, this is not a normal behavior. when you add an image, you must see this image, it's logic.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #189453

Thanks

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Laurent
Laurent
Accepted Answer
5 months ago #192973

any news?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #192984

Actually, our team is currently focused on an urgent task related to Dynamic Content. Once that’s completed, we hope to work on this request.

Thanks for your understanding!

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Laurent
Laurent
Accepted Answer
5 months ago #193043

ok thanks

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Laurent
Laurent
Accepted Answer
3 months ago #197187

tested on version 5.7.0 and this bug is always not resolved.

opened 3 month ago...

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #197291

Hello,

Thank you for your message.

This is not a bug — the layout is intentionally designed this way. If you believe it needs to be changed, you’re welcome to extend or customize it on your own.

Unfortunately, we’re unable to make this change on our end, as it could affect many users and potentially break existing designs.

Thank you for your understanding.

Best regards,

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Laurent
Laurent
Accepted Answer
3 months ago #197296

ok understood

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