Form builder form not working - Forum | JoomShaper
Staff replied SP Page Builder

Form builder form not working

Asked by jakleinhans 5 years ago Last activity 5 years ago

Page with error: https://berchtesgaden.co.za/booking

Submitting a form builder form does not send an email, but rather creates this URL:

https://berchtesgaden.co.za/booking?form-builder-item-%5Bfull-name*%5D=J.Adolf+Kleinhans&form-builder-item-%5Btown*%5D=Vaalwater&form-builder-item-%5Bemail*%5D=adolf%40kleinhanscorp.com&form-builder-item-%5Bphone*%5D=0760333492&form-builder-item-%5Bhunt%5D=Hunt&form-builder-item-%5Badults*%5D=3&form-builder-item-%5Bchildren%5D=3&form-builder-item-%5Bcouples%5D=&form-builder-item-%5Bbreakfast-only%5D=Breakfast+Only&form-builder-item-%5Barrival-date*%5D=2021-05-22&form-builder-item-%5Bdeparture-date*%5D=2021-05-13&form-builder-item-%5Barrival-date-2%5D=2021-04-28&form-builder-item-%5Barrival-date-3%5D=&form-builder-item-%5Bmessage*%5D=As+die+epos+deurkom+werk+die+booking+vorm&recipient=aW5mb0BiZXJjaHRlc2dhZGVuLmNvLnph&from=c2VydmVyQGJlcmNodGVzZ2FkZW4uY28uemE%3D&addon_id=1617193750005&additional_header=UmVwbHktVG86IHt7ZW1haWx9fQpSZXBseS1uYW1lOiB7e2Z1bGwtbmFtZX19CkJDQzpjbGllbnQtbGVhZHNAa2xlaW5oYW5zY29ycC5jb20%3D&email_subject=TkVXIEJPT0tJTkcgfCB7e2VtYWlsfX0gfCB7e2Z1bGwtbmFtZX19&email_template=PHA%2BPHN0cm9uZz5ORVcgQk9PS0lORyBTVUJNSVRURUQ8L3N0cm9uZz48L3A%2BCjxwPjxzdHJvbmc%2BLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgPC9zdHJvbmc%2BPC9wPgo8cD48c3Ryb25nPkZyb206IDwvc3Ryb25nPnt7ZnVsbC1uYW1lfX08L3A%2BCjxwPjxzdHJvbmc%2BRW1haWw6IDwvc3Ryb25nPnt7ZW1haWx9fTwvcD4KPHA%2BPHN0cm9uZz5QaG9uZTogPC9zdHJvbmc%2Be3twaG9uZX19PC9wPgo8cD48c3Ryb25nPkhvbWUgVG93bjogPC9zdHJvbmc%2Be3t0b3dufX08L3A%2BCjxwPjxzdHJvbmc%2BLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgLSAgPC9zdHJvbmc%2BPC9wPgo8cD48c3Ryb25nPkR1cmluZyBteSBzdGF5LCBJIHdvdWxkIGxpa2UgdG86IDwvc3Ryb25nPnt7ZXhwbG9yZS1yYW5jaH19ICsge3tleHBsb3JlLWZhcm19fSArIHt7aHVudH19ICsge3tib29rLWNvbmZlcmVuY2V9fSArIHt7c3BhLXRyZWF0bWVudH19PC9wPgo8cD48c3Ryb25nPi0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIDwvc3Ryb25nPjwvcD4KPHA%2BPHN0cm9uZz4jIG9mIEFkdWx0czogPC9zdHJvbmc%2Be3thZHVsdHN9fTwvcD4KPHA%2BPHN0cm9uZz4jIG9mIENoaWxkcmVuOiA8L3N0cm9uZz57e2NoaWxkcmVufX08L3A%2BCjxwPjxzdHJvbmc%2BIyBvZiBDb3VwbGVzOiA8L3N0cm9uZz57e2NvdXBsZXN9fTwvcD4KPHA%2BPHN0cm9uZz4tICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICA8L3N0cm9uZz48L3A%2BCjxwPjxzdHJvbmc%2BTWVhbCBTZWxlY3Rpb246IDwvc3Ryb25nPnt7c2VsZi1jYXRlcmluZ319ICsge3ticmVha2Zhc3Qtb25seX19ICsge3thbGwtbWVhbHN9fTwvcD4KPHA%2BPHN0cm9uZz4tICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICA8L3N0cm9uZz48L3A%2BCjxwPjxzdHJvbmc%2BQXJyaXZhbCBEYXRlOiA8L3N0cm9uZz57e2Fycml2YWwtZGF0ZX19PC9wPgo8cD48c3Ryb25nPkRlcGFydHVyZSBEYXRlOiA8L3N0cm9uZz57e2RlcGFydHVyZS1kYXRlfX08L3A%2BCjxwPjxzdHJvbmc%2BQWx0ZXJuYXRpdmUgRGF0ZSAjMTogPC9zdHJvbmc%2Be3thcnJpdmFsLWRhdGUtMn19PC9wPgo8cD48c3Ryb25nPkFsdGVybmF0aXZlIERhdGUgIzI6IDwvc3Ryb25nPnt7YXJyaXZhbC1kYXRlLTN9fTwvcD4KPHA%2BPHN0cm9uZz4tICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICAtICA8L3N0cm9uZz48L3A%2BCjxwPjxzdHJvbmc%2BTm90ZXM6IDwvc3Ryb25nPnt7bWVzc2FnZX19PC9wPgo8cD48c3Ryb25nPi0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIC0gIDwvc3Ryb25nPjwvcD4%3D&success_message=UGxlYXNlIHdhaXQgd2hpbGUgd2Ugc3VibWl0IHlvdXIgaW5mb3JtYXRpb24gLiAuIC4%3D&failed_message=RW1haWwgc2VudCBmYWlsZWQsIGZpbGwgcmVxdWlyZWQgZmllbGQgYW5kIHRyeSBhZ2FpbiE%3D&captcha_question=6&captcha_answer=1679091c5a880faf6fb5e6087eb1b2dc&captcha_type=default

9 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access. I will check & get back to you soon.

-Thanks

jakleinhans Asked this
5 years ago

Here you go:

Thanks

jakleinhans Asked this
5 years ago

Have you tested the form on the page I gave you? No you didn't.

I pay a lot of money for this product please fix this. This two day later non-support is unacceptable.

jakleinhans Asked this
5 years ago

Well this is my point I made in the previous reply. You did not. Please test the form and that page and then you will see it does NOT work!

I told you it does not work.

I have disabled it in the frontend as it doesn't work, so I cannot leave it there to confuse clients. Log in throught the backend, enable the form, and feel free to test it and see that it does not work.

There is no differance between the two forms, but for some reason the one on the page I gave you does not work (https://berchtesgaden.co.za/booking)

If I knew why it didn't work I wouldn't contact you. I am contacting you because something is wrong here.

Toufiq Senior Staff
5 years ago

Helix3 conflict with the main.js file for the header. If you do not use the header then the page builder javascript conflict with the Template main.js script. Now it works. I have added a header. Please check & let me know. Thanks

Note: Header hidden from the booking page

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