Videos Not Showing On Front End But Show Fine On Front End Editor
Chad Criswell
On this page if you scroll all the way to the bottom in the black section there should be six videos displaying. They show up when using the front end editor but not when just viewing the page normally.
https://epsilon.sawstemp.net/junbuggdev/business-page
Also, if you can tell me why the whole page below the menu bar has a 5 pixel white border on the left and right sides I would be grateful...
Ziaul Kabir
Accepted AnswerHello Chad,
Thanks for reaching out to us. Please check now—the first section should take up the full screen.
For the video issues, please try installing the latest SP Page Builder Pro. On my end, your page works fine on my system.
Thanks!
Chad Criswell
Accepted AnswerI reuploaded the 5.5.2 version as suggested but as you will see in the video below the video section does not show up on any browser (FF, Chrome, or Edge). I can see it IF I am editing the page, but if I am not editing the page it doesn't show up.
Ziaul Kabir
Accepted AnswerCould you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best Regards,