Folders Not Showing In Frontend Editor Sppb - Question | JoomShaper

Folders Not Showing In Frontend Editor Sppb

Aaron Westerlinck

Aaron Westerlinck

SP Page Builder 2 weeks ago

When I try to use the frontend editor in my kidzy template (latest version and in joomla 4 and php 7.4) everything works fine except when I try to change an image. When I click "My folders" the left side of my screen is blank... I get the following errors: Uncaught TypeError: Cannot read properties of null (reading 'template') at un.getTipElement (bootstrap.min.js:6:63507) at un._cleanTipClass (bootstrap.min.js:6:67928) at bootstrap.min.js:6:63121 at _ (bootstrap.min.js:6:2145) at HTMLDivElement.a (bootstrap.min.js:6:2518) at s (bootstrap.min.js:6:636) at bootstrap.min.js:6:2569 vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2 TypeError: Cannot read properties of undefined (reading 'id') at engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415781 at Array.map (<anonymous>) at l.value (engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415663) at Za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683288) at za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683087) at Fl (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:724475) at wu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710432) at yu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710360) at mu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710223) at su (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:707210) nl @ vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2 vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2 Uncaught TypeError: Cannot read properties of undefined (reading 'id') at engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415781 at Array.map (<anonymous>) at l.value (engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415663) at Za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683288) at za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683087) at Fl (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:724475) at wu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710432) at yu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710360) at mu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710223) at su (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:707210)

    How can I resolve this?
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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 days ago

Hi there!

Sorry for your issue.

Would you please give us your site URL here to check? And a screencast showing the whole scenario will be better too.

Best Regards

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Aaron Westerlinck
Aaron Westerlinck
Accepted Answer
2 days ago

Hi

Annexed the screencast of the problem...

Site url: for example: https://vincentrum.be/nl/edit/1 But it is on the entire site. Not only on that page...

When I select an image it won't show up. When I click on "My Folders" The site is broken and on the top of the page there's a gray space.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 days ago

Hello,

Thanks for the screencast.

Which version of SPPB you are using there?

Can I have your admin access to check the issue, please?

Best Regards

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Aaron Westerlinck
Aaron Westerlinck
Accepted Answer
2 days ago

Hi version of SPPB is 4.0.7.

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