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folders not showing in frontend editor SPPB

Asked by Aaron Westerlinck 3 years ago Last activity 3 years ago

When I try to use the frontend editor in my kidzy template (latest version and in joomla 4 and php 7.4) everything works fine except when I try to change an image. When I click "My folders" the left side of my screen is blank...
I get the following errors:
Uncaught TypeError: Cannot read properties of null (reading 'template') at un.getTipElement (bootstrap.min.js:6:63507) at un._cleanTipClass (bootstrap.min.js:6:67928) at bootstrap.min.js:6:63121 at _ (bootstrap.min.js:6:2145) at HTMLDivElement.a (bootstrap.min.js:6:2518) at s (bootstrap.min.js:6:636) at bootstrap.min.js:6:2569 vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2 TypeError: Cannot read properties of undefined (reading 'id') at engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415781 at Array.map (<anonymous>) at l.value (engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415663) at Za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683288) at za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683087) at Fl (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:724475) at wu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710432) at yu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710360) at mu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710223) at su (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:707210) nl @ vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2 vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2 Uncaught TypeError: Cannot read properties of undefined (reading 'id') at engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415781 at Array.map (<anonymous>) at l.value (engine.js?73ee45a029f5bc0e36fdf5699a0b5203:1:415663) at Za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683288) at za (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:683087) at Fl (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:724475) at wu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710432) at yu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710360) at mu (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:710223) at su (vendors.js?73ee45a029f5bc0e36fdf5699a0b5203:2:707210)

    How can I resolve this?

10 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
3 years ago

Hi there!

Sorry for your issue.

Would you please give us your site URL here to check? And a screencast showing the whole scenario will be better too.

Best Regards

Aaron Westerlinck Asked this
3 years ago

Hi

Annexed the screencast of the problem...

Site url: for example: https://vincentrum.be/nl/edit/1
But it is on the entire site. Not only on that page...

When I select an image it won't show up. When I click on "My Folders" The site is broken and on the top of the page there's a gray space.

Rashida Rahman Staff
3 years ago

Hello,

Thanks for the screencast.

Which version of SPPB you are using there?

Can I have your admin access to check the issue, please?

Best Regards

Aaron Westerlinck Asked this
3 years ago

Hi
version of SPPB is 4.0.7.

Aaron Westerlinck Asked this
3 years ago

Any update on this issue...

Aaron Westerlinck Asked this
3 years ago

Hi

Now my folders show up and I can select an image. But when I select it, it won't show on the website... In the backend the preset image is visble instead of my own image. On the frontend there isn't any image available... Can does be resolved asap?

Regards

Rashida Rahman Staff
3 years ago

Hi,

Please take my sincere apology.

I have just succeeded to log in to your backend and you are using PHP 8 version there: https://prnt.sc/CfqDfuLmgPtE

The Kidzy template is not compatible with PHP 8 yet, it will get the compatibility soon. You may try with PHP 7.4 for now. Here is our plan: https://www.joomshaper.com/blog/latest-php-compatibility-for-templates-and-extensions

And we are on the way of bringing the plan live. Here you will see some blogs about it:

https://www.joomshaper.com/blog/releases-updates

Best Regards

Aaron Westerlinck Asked this
3 years ago

Hi

I've set the php version to 7.4 and it still doesn't work...

Regards

Aaron Westerlinck Asked this
3 years ago

STILL NO SOLUTION!!!!!

Now my offcanvas menu isn't showing on mobile devices as well...
Hoping for a solution ASAP!!

Aaron Westerlinck Asked this
3 years ago

Hi

The offcanvas menu is working again but the issue below still isn't resolved....
My folders show up and I can select an image. But when I select it, it won't show on the website... In the backend the preset image is visble instead of my own image. On the frontend there isn't any image available... Can does be resolved asap?

Can you also give me an estimated timeline when the template "Kidzy" (joomla 4 compatible) based on helix 3 will be updated to work on php 8...

Regards

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