Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Thankyou for your quick reply...

Is it possible to get your hosting access? I need to check your database

Hi we'll have to make a workaround via teamviewer maybe alternative

See in the hidden content

Here the requested infos :)

I have attached a database file in the hidden content area, please import it and check is that solve the issue

I'm glad to hear the SQL update resolved the issue! Let me know if you need help with anything else.

Please marked the issue as solved