Image Corousel Bug - Question | JoomShaper
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Image Corousel Bug

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Andrey Gladkov

SP Page Builder 6 months ago

Problem with swiping in mobile to left If i do it with a little moving image go to opposite side to right

video by link youtube https://youtu.be/BHDmhm86fEI

tech domain for develop https://andreytver2.tmweb.ru/

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15 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #190212

Hello Andrey Gladkov,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

I have also found the bug. Your explanation video is very helpful to identify the bug. Please do not remove it. I have shared it with the developer team. It will be fixed soon.

Best regards

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AG
Andrey Gladkov
Accepted Answer
6 months ago #190707

Hello

Could you tell the approximate time frame for the correction?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #190715

Thanks for following up. Sorry, it will take time to resolve. At least, you might have to wait for 2 updates. However, I have prioritized the issue so that it is fixed soon.

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AG
Andrey Gladkov
Accepted Answer
6 months ago #191486

One more sugestion.

With infinity carousel image slider has a lot of bugs. Could you add swither on/off infinity swiper?

Mobile version needed a rethinking

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #191495

What is infinity swiper? Can you please share an example?

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Andrey Gladkov
Accepted Answer
6 months ago #191499

sorry for the mistakes in the text. I'm not checking. English is not my native language.

https://youtube.com/shorts/U_Trl6UuUzE

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AG
Andrey Gladkov
Accepted Answer
6 months ago #191500

sorry for the mistakes in the text. I'm not checking. English is not my native language.

https://youtube.com/shorts/U_Trl6UuUzE

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #191603

I have got your issue. But this option is not developed to stop the carousel. I will add a feature request to the developer's table for it. Maybe they might consider it for future update.

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Andrey Gladkov
Accepted Answer
5 months ago #191899

Without this option we have a problem when slider is ending and we swipe from last slide to next which is a clone of first slide.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #191900

Yes, I understand your point. Let's see if the developer team consider the issue. They might add an option to stop the carousel at the last item.

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AG
Andrey Gladkov
Accepted Answer
5 months ago #191908

Did you see Swiperjs? https://swiperjs.com/demos I hope your slider will get the same behaviour

I could loose the order because the customer found these errors.

ver 5.57 I wrote when it was 5.54

Today he want me to develope my own slider with swiper js because your slider without any changing after my notice

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #191968

I assume that you might need to customize a slider. I cannot confirm that we will add this functionality or not. However, thank you for sharing resources. Hopefully, the team will consider this.

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Andrey Gladkov
Accepted Answer
5 months ago #192476

Your product is working with errors in mobile devices.

I talked about it a month ago!

I had to find another module and edit it.

In this video, I show the new LOOP/ENDED options for carousel.

My own module with swiperjs witch has many options.

You could have developed a better product if you had listened to your customers.

https://youtu.be/GmS_wqAD3Uk

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #192574

Thank you for following up, and I truly appreciate you taking the time to share your experience—as well as the module you are using. I had a look at the video, and I must say, it’s impressive work!

I completely understand your frustration, especially since you raised the issue earlier and expected improvement. I'm sorry we didn’t meet your expectations at that time. It's clear that mobile performance and flexible carousel behavior like loop and ended options are important to your workflow.

Please know that your feedback is being heard. While we may not always be able to implement every suggestion immediately, insights like yours play a key role in shaping future development. I’ve forwarded this to our dev team once again, specifically noting your points on mobile issues and carousel configuration flexibility.

If you're open to it, I’d love to collect more technical details about the issue you faced on mobile devices—screenshots, device info, or exact behavior—so we can replicate and fix it for others too.

We appreciate your passion, your work, and your honesty.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #198182

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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