Thank you for following up, and I truly appreciate you taking the time to share your experience—as well as the module you are using. I had a look at the video, and I must say, it’s impressive work!
I completely understand your frustration, especially since you raised the issue earlier and expected improvement. I'm sorry we didn’t meet your expectations at that time. It's clear that mobile performance and flexible carousel behavior like loop and ended options are important to your workflow.
Please know that your feedback is being heard. While we may not always be able to implement every suggestion immediately, insights like yours play a key role in shaping future development. I’ve forwarded this to our dev team once again, specifically noting your points on mobile issues and carousel configuration flexibility.
If you're open to it, I’d love to collect more technical details about the issue you faced on mobile devices—screenshots, device info, or exact behavior—so we can replicate and fix it for others too.
We appreciate your passion, your work, and your honesty.