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I Cannot Find Dashboard Function When I Used SP LMS And Get New Menu Item

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shopsoup

Extension 6 months ago

I cannot find Dashboard function when I used SP LMS and get new menu item

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12 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190196

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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shopsoup
Accepted Answer
6 months ago #190201

.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #190208

Is there, look (screenshot from your site, EN)

info_2726_2025.png

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #190209

And about Menu (is also there) - I suppose that you're Joomla beginner lost in Joomla Admin settings, right?

info_2727_2025.png

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #190210

Maybe you should use Quickstart that has already demo data, with menu structure, demo data etc.

Besides We strongly recommend using Templates based on Helix Ultimate, not Helix3 as you did. Please rethink your choice again. Template Educon II is more modern (!) better coded.

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shopsoup
Accepted Answer
6 months ago #190213

I can't install the QuickStart version because I get these messages during the website installation process:

警告:simplexml_load_file():I/O 警告:無法載入外部實體“/var/www/vhosts/ooooo.com.tw/httpdocs/site/college/administrator/manifests/files/KunenaMediaFiles.xml”

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190214

Please, check this technical requirements before start: https://www.joomshaper.com/documentation/joomla-templates/educonii/technical-requirement

Thanks

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shopsoup
Accepted Answer
6 months ago #190216

PHP:8.2.19

性能和安全設定 memory_limit 256M (默認) max_execution_time 30 (默認) max_input_time 60 (默認) post_max_size 21M (默認) upload_max_filesize 21M (默認) opcache.enable on (默認) disable_functions opcache_get_status 通用設定 include_path .: (默認) session.save_path /var/lib/php/session (默認) mail.force_extra_parameters open_basedir {WEBSPACEROOT}{/}{:}{TMP}{/} error_reporting E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED display_errors off (默認) log_errors on (默認) allow_url_fopen off (默認) file_uploads on (默認) short_open_tag off (默認) PHP-FPM 設定 pm.max_children 10 pm.max_requests pm ondemand pm.start_servers 1 pm.min_spare_servers 1 pm.max_spare_servers 1

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shopsoup
Accepted Answer
6 months ago #190215

Also you got the wrong question, my problem is the "Cannot add a new Dashboard" page because I can't find it in the add options. Just like the picture #190209

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190217

Please, read @paul reply.

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S
shopsoup
Accepted Answer
6 months ago #190219

Ok I will try later. Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #190224

Dashboard (from my screenshot) is only in Administrator area for site owner / webmaster.

There is no Dashboard addon (SPPB) or module.


About installation problems, are you able to install Joomla 5.2 on your server? (package taken from joomla.org)

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