Image Error - Question | JoomShaper
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Image Error

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bubibubi

SP Page Builder 5 months ago

I have spas builter 5.5.7, installed on a Joomla site, when I try to change an image the page becomes empty, it does not charge the image and if I save it when you recharge it from an error: Object of Class Stdclass Couun Not Be Converted to String. It also did it with the old version I updated to 5.54.7 but continues to create the same problem. How can I repair?

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13 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #192717

Hello bubibubi,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access and the issue page here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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bubibubi
Accepted Answer
5 months ago #192730

Thanks for the reply, now hjo put the php.ini version at 8.1 but not much has changed. I created for you a superuuer com access to test directly. Try to enter and create a new page also imported from the catalog and try to change the photo. If you need anything else, let me know. Thank you. P.S. Please don't change other pages of the site or anything else as the site is online.

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bubibubi
Accepted Answer
5 months ago #192724

Thanks for the reply, now hjo put the php.ini version at 8.1 but not much has changed. I created for you a superuuer com access to test directly. Try to enter and create a new page also imported from the catalog and try to change the photo. If you need anything else, let me know. Thank you. P.S. Please don't change other pages of the site or anything else as the site is online.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #192734

Sorry, the first password is not working. Please check and share it again.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #192735

If I may....

  1. I saw that you have problem with component layer_slider - that is not ready for PHP 8. That's why you have Deprecated error message.
  2. About what addon we are talking about Image addon or different one?
  3. It's something wrong with RSFirewall password, I also cannot login.
  4. I saw that you are using template Aikra made by Windstripe Themes - is not ours! Maybe it overrides our addons, and that's why you cannot change images in them. Please make a simple test, switch template to Casiopea, make it default for 3min, and try to edit those same pages and addons again. And you will know where the problem is.
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #192736

BTW

Do you have that folder: templates\aikra\sppagebuilder\addons\

Is yes, what folder names are there? for example, "image" "feature" or others, please write them down here.


If the problem would be with addon overrides or new addons made for that template only, then your template developer/seller have to fix it. Our Support Policy 8.8.

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bubibubi
Accepted Answer
5 months ago #192743

Sorry , first password enter "

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bubibubi
Accepted Answer
5 months ago #192747

I tray with cassiopea template, and Sp Page build , change image without problem, you think is a AIKRA template ? If is possible fix ?

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bubibubi
Accepted Answer
5 months ago #192748

under aikra template folder: CSS- FEATURES-FONTS- HEADERS- HTML-IMAGES- JS - OFFCANVANS- OVERRIDES- SCSS - SPPAGEBUILD - WEBFONTS

under SPPAGEBUILDER = ADDONS - FIELDS

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #192761

Thanks, but please answer question (2)

About what addon we are talking about Image addon or different one?

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bubibubi
Accepted Answer
5 months ago #192763

Image, When I open any page with the editor and try to change the image, as I upload the new image, the page becomes white and no longer loads.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #192786

Username and password do not match or you do not have an account yet.

Joomla login is wrong :/ common


Do you have "image" subfolder here?

templates\aikra\sppagebuilder\addons\image

If yes, please delete it. It should fix Image addon problem.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #199252

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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