Image Quality While Posting - Question | JoomShaper
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Image Quality While Posting

K

Kirti

General 2 years ago

Hi - When I am posting images the quality of the images are significantly degrading. See the gallery section https://www.basantijewellers.com/index.php/jewellery-products

Also, I wanted to send a comparison of the two images - actual vs the one rendered on the website but have no idea how to do that as I cannot attach an image.

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7 Answers
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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #17478

Hello Kirti,

Please share a videocast with us or share the screenshots at least. You can upload the screenshots and share the link with us as well.

Thanks!

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K
Kirti
Accepted Answer
2 years ago #17481

Kindly guide me on how to share the screenshot as I don't see any way to attach an image

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #17482

Hello there,

You can upload the screenshot here and give us the link.

Thanks!

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K
Kirti
Accepted Answer
2 years ago #17552

https://prnt.sc/1329xcd

The one on the left side is the original. Notice the ring on the forefinger. This will give you an idea

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #17593

Hello Kirti,

We have got that. Please, try some other images with a bit lower resolution and see if the issue persists on or not.

Let us know the update.

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K
Kirti
Accepted Answer
2 years ago #18117

Hi, sorry for the late response. I have tried with multiple options - jpg, png. I have tried with various levels of quality of images. There is a significant loss in quality.

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #18162

Hello Kirti,

Please give us your administrator access in the Hidden Content area so that we can check the issue at our end and get back to you soon.

Thanks!

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