Form Builder - Question | JoomShaper
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Marcelo

Marcelo

SP Page Builder 5 months ago

Hi. I'm creating a form, but it hasn't worked, and the ones I created before no longer work. Please help.

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194570

Hello Marcelo,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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Marcelo
Marcelo
Accepted Answer
4 months ago #194717

Hi Ziaul. All emails should be sent to [email protected]

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194751

Please, re-check your site, Maybe you have added wrong site access.

This site is not built with Joomla.

Thanks.

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Marcelo
Marcelo
Accepted Answer
4 months ago #194940

Hello. Yes, it's created in Joomla and with SP Builder Pro, but I can't get the contact form to work.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194996

It's seems that it's a custom developed website. Please, provide correct administrator url to me.

Thanks

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