Updated SP Page Builder Issues With Website - Question | JoomShaper
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Updated SP Page Builder Issues With Website

P

Phil

SP Page Builder 5 months ago

I am no longer able to use the front end editor and get this meesage when I go to edit any page

Sorry, there was a problem we could not recover from.

The server returned a "500 - Whoops, looks like something went wrong."

http://youthalmighty.co.uk/component/sppagebuilder/edit/1

Any advice would be appreciated

I am trying to understand why we have lost the slideshow on our homescreen and now cant access the editor our home page is www.youthalmighty.co.uk we are a UK based charity and although I have looked after the website for some years this is beyond my capability.

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5 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #195732

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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P
Phil
Accepted Answer
5 months ago #195737

Yes no problem will place log in details in hidden content

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #195740

Contact your hosting provider to increase the memory limit.

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 5639109 bytes)

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P
Phil
Accepted Answer
5 months ago #195747

Hi there asking for more data, a screenshot of the issue or what you were trying to do

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #195784

I have checked it today and it works fine.

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