Pages > Request Failed With Status Code 500
jasonbew
I have a development website that I am building. Using the latest SP Pagebuilder, on Wimble Template.
Everything has been fine, building pages. Then I received an Error 500 - and I no longer have access to the list of pages - just an error message.
I am on Joomla 5.3.1. The latest SP Pagebuilder.
I'm not sure if I am able to give access to the backend of the site - as this currently sits on our VPN.
Please let me know what you will need to investigate the issue.
Many thanks
Jason
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
jasonbew
Accepted AnswerI have added details on the hidden tab.
jasonbew
Accepted AnswerI requested acces - but unfortunatley it's company policy not allow access past our firewall to third parties, it would take a couple of weeks to get approval from our security council. Is there another way that you are able to support.
Are there any know cases of simular issues where I we can try different things?
It seems to be an issue just on Chrome.