Hi there!

Thanks for contacting us.

Which pack you tried, please?

If you want the Template pack then here is the documentation:

https://www.joomshaper.com/blog/how-to-install-a-joomla-template

If you try the Quickstart pack then here you go:

https://www.joomshaper.com/blog/how-to-install-a-quickstart-package-of-a-joomla-template

Here is the difference between these two packs:

https://www.joomshaper.com/documentation/joomla-templates/bloggani/template-vs-quickstart-differences

Please let me know if you have issues still.

Best Regards

Thank you Can you giude me how to install the quick start package

Yes, I'm trying to clarify...

If you want the quickstart pack to be installed then you need a totally free space, as the quickstart pack includes all the necessary component even the Joomla too!

And, here is the step by step installation guide:

https://www.joomshaper.com/blog/how-to-install-a-quickstart-package-of-a-joomla-template

If any point is not clear in the documentation you can ask me, I will try to explain.

Regards