"Feature Box" Erreur 404 - Question | JoomShaper
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"Feature Box" Erreur 404

A

ach

SP Page Builder 3 months ago

When I open and save the "Feature Box" element, I get a 404 error. When I delete it, I no longer get the 404 error.

PHP version: 8.3

Joomla Version: Joomla! 5.3.2 Stable [Timu] 8-July-2025 16:00 GMT

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Thank you for your help

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7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #199024

Hello ach,

Glad to hear that the issue is resolved. Please mark the thread as solved.

Thanks for the update.

Best regards

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #199013

Hello ach,

Thank you for reporting this issue. Sorry for the inconvenience you're experiencing with the "Feature Box" error.

To investigate this further, would you be willing to grant me temporary administrative access to your site? This will allow me to thoroughly examine the problem and find a solution.

Before providing credentials, please ensure you've created a complete backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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A
ach
Accepted Answer
3 months ago #199014

Here are the codes

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #199016

Hello ach,

Sorry for the inconvenience this "Feature Box" error is causing. Could you please check if the issue is resolved now?

Looking forward to your response.

Best regards

0
A
ach
Accepted Answer
3 months ago #199020

You have corrected in the preproduction site, I need to change it on the site in production.

Can you give me the procedure to do the corection by myself?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #199022

Hello ach,

Sorry for the inconvenience you're experiencing. Please remove the folder located at JRoot/templates/shaper_macro/sppagebuilder/addons/feature. This should resolve the issue.

If this doesn't solve the issue, please reach out and I'll look into it more deeply.

Best regards

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A
ach
Accepted Answer
3 months ago #199023

Thank you it's corrected !

Best regards

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