Artilio Template - Question | JoomShaper
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Artilio Template

ES

EUROPSYS SRL

Template 3 months ago

Hello, we have a problem with the artolio template menu. 1) when scrolling, the menu background remains transparent. 2) when opening the megamenu, you can't click on the megamenu modules because it closes. 3) the presets don't work.

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5 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 months ago #199083

Hi

Thanks for contacting us and sorry for your issue. Could you please Reinstall the template and then Clear your Joomla and browser cache? It should work then.

-Regards.

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ES
EUROPSYS SRL
Accepted Answer
3 months ago #199098

Yes we deleted and reinstalled the template and cleared the cache.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 months ago #199158

Is this solved now?

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ES
EUROPSYS SRL
Accepted Answer
3 months ago #199166

it has not been resolved

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 months ago #199172

Could you please keep a full site backup and give me your super admin access?

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