Google Map Doesn't Work - Question | JoomShaper
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Google Map Doesn't Work

G

giampaolo

General 2 months ago

Good morning, I'm having a problem with Google Maps. Although the API key is correct and the correct location is visible in the background on the home page, I still get a pop-up window that says: "This page isn't loading Google Maps correctly."

Are you the owner of this website?

How can I fix it? I've attached the login credentials for the website's backend in the hidden content section.

Thank you

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #199967

Hello giampaolo,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

I have checked your site and found this error: BillingNotEnabledMapError

prnt.sc/7ZJ13yc9wzCs

You have to add your billing information to use Google Maps. Google Maps is not free now. Please follow the documentation

Best regards

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G
giampaolo
Accepted Answer
2 months ago #200024

Good evening, I linked the API key to a billing account, and everything is fine from the Google Cloud Console dashboard. The API key appears active and linked to the billing account, but it still doesn't display the map on the site, giving me this error message: Sorry, a problem occurred. Google Maps didn't load correctly. For technical details, see the JavaScript console.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #200058

Now the error is updated. Currently, the error is ApiNotActivatedMapError

prnt.sc/W90jInP7W61O

Please follow the documentation to solve it.

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G
giampaolo
Accepted Answer
2 months ago #200175

ok solved Thank you very much

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #200206

You are welcome 😊

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