Templates Not Found. - Question | JoomShaper
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Templates Not Found.

O

odin

SP Page Builder 2 months ago

Dear Sir/Madam,

I'm using SP Page Builder Pro Version: 3.8.3 in my Joomla website. I have checked that the License Key is valid.

First site: When I create a page from a page template, it displays "Template not found." screen shot

Second site: When I click "Import from Page Template," it displays "Template not found." screen shot

Please check this for me.

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #200550

Hi Odin!

Sorry for your experience.

Please note that SPPB 3.x is no more supported. Is it possible for you to update SPPB to the latest and then check again? Do let me know if the issue persists.

https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#support-limits

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #201418

Hello Odin,

Didn't hear anything back from you since then...

Thanks!

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