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Error Installing Component

MS

Michael Schwerer

SP Page Builder 2 months ago

Hello,

while installing SP Pagebuilder Pro 5 (com_sppagebuilder_pro_v5.7.2.zip) the installaion will abort:

JInstaller: :Install: Error SQL Duplicate column name 'catid' Extension installation stopped.

What can I do ? Joomla is at 5.3.2

Best wishes from Munich / Germany Michael

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3 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #200815

Hello Michael,

Thank you for the update. I'm glad to hear that the clean Joomla installation resolved the issue. It's quite possible that the database had become unstable after extensive testing with various extensions, so starting fresh was a good decision.

I’m pleased to know the "Update Structure" tip may be useful for you in the future.

If you need any further assistance, feel free to reach out anytime.

Please marked the issue as solved

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #200788

Apologies for the inconvenience you're experiencing. The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

  1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
  2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards

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MS
Michael Schwerer
Accepted Answer
2 months ago #200808

Hello Mr. Shuvo,

at the last I did a clean install of Joomla, now it works! Maybe the database was too currupted after testing a lot of different extensions by a few vendors.

But I will remember Your tip "Update Structure" for future!

Thanks a lot and best wishes Michael

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