Investa Template Not Updating - Question | JoomShaper
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Investa Template Not Updating

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Neil

Template 1 month ago

When I click on update in J4 I get this error Screenshot of error

I can download the template manually, but I don't want it to mess up anything on the site. Any ideas?

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5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203089

Hi Neil,

For Joomla it doesn't matter how you update template or extensions. It's just a files. Relax. Just download a new version, make backup, and install it.

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Neil
Accepted Answer
1 month ago #203126

Thanks Paul. So, it won't affect the current site at all? No database changes etc.?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #203084

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Yes, We have found the issue. We will fix it as soon as possible. Already, I have informed to our developer team.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Neil
Accepted Answer
1 month ago #203127

Hi Toufiq, Appreciate that - must be affecting many others too, I assume. Thanks, Neil

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203136

Template update change only version number in database. But if you will do classic "install" process for update template, it will update that info as well. I mean all files and db table.

Just after check if Helix plugin do not need update. That's all.

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