Staff replied SP Page Builder

Request failed with status code 404

Asked by PhoenixGB 1 year ago Last activity 1 year ago

Can't save certain pages, Joomla and SPPB all upto date.

Seems to be only in the backend editor, frontend saves OK and it seems to be only certain sections that once edited won't let the page save. What is the issue?

3 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

PhoenixGB Asked this

Details supplied

Toufiq Senior Staff

This code occurred the problem. Please use valid svg code.

PhoenixGB Asked this

That code is the original code for the 'controler' from the template, all i did was change the text at the bottom to match the sites requirements, so you tell me, what should it be? I checked the dev version that uses EXACTLY the same code and it does not have the same issue. I even replaced the code with the one from the dev site (which is identical and saves correctly) and got the same fault, removing the code stops the save issue but clearly there's something not right. Anyway frontend saves correctly.

Toufiq Senior Staff

It works fine locally. I need to check it on the live server. Please allow me some time. Once it’s done, I will inform you.

Toufiq Senior Staff

Yes, It works fine also on my hosting server.

Log in to reply.