Preloader
Yofie Setiawan
Hi,
There is a Preloader feature on Helix Ultimate. I just want to suggest better UX for this. Can we make it rightaway show the loading preloader when user click on something. Because right now, when i click on something, the page seems just freezing, but its actually loading on background. But from user perspective, people would think why this website not responding when i click? Then user try to click many times. I remember back then Helix preloader works that way, why change it now?
Steve Jobs once makes a statement about something similar with this UX. How to make user feel the iOS intuitive and responsive.
Paul Frankowski
Accepted AnswerHi Yofie,
To be honest 90% of websites do not need preloader. Google Page Speed tool don't like it too. My advice is - disable that, and let the site load without extras.
S.J. died, and his legacy almost has gone.
Yofie Setiawan
Accepted AnswerHi Paul,
Well then you know what i mean if we are talking about UX, after user click on something, and nothing happen (actually loading on background), its not a good user experience, especially on mobile when you cant see any loading progress, on desktop you can still loading progress happen on browser title bar. I rather let the user see the preloader right away. I'm working on a dynamic content that load hundreds data set per load, it works, but unfortunately kinda slow. Asking team to improve the dynamic content page load seems more difficult than letting the preloader shown right away after click.
Since the preloader feature still there on Helix Ultimate configuration tools. I was thinking why not just make it works in better UX.
Paul Frankowski
Accepted AnswerWith dynamic content indeed, it may be needed. For now, I suggest to find alternative preloader plugin. We can back to that topic in November, okay.
Yofie Setiawan
Accepted AnswerHi,
I want to revisit this request. From UX perspective, current preloader really doesnt make sense. Preloader suppose to show loading process. Right now, the preloader only appear few mili seconds before page ready to load. It suppose to active right away after click. Right now, after click the page just freeze, preloader show few mili seconds before page ready to load. Please reconsider of how preloader works.
The preloader feature already there, just need to change how it suppose to work.
Paul Frankowski
Accepted AnswerThat's why a month ago, I said it's not worth to use it. I don't have/use it on any site.
Yofie Setiawan
Accepted AnswerHi Paul,
I think preloader is still necessary if the page load takes few seconds to load. This is to tell user that they already click or tap properly, doesnt need to tap anymore and confuse because the page seems freezing after click or tap, in fact its actually still loading on background. I just want to correct how the preloader that Helix Ultimate already have, to make it work how it suppose to work...