Apologies for the inconvenience you're experiencing. The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards

Thank you very much. That solved the problem.

However, it is surprising that a fresh, new installation of the package on a system that meets all requirements causes such an error.

At the very least, this should be noted in the documentation.

You're very welcome! I'm glad to hear the issue has been resolved.

You make an excellent point — it is indeed unexpected for a fresh installation on a fully compatible system to encounter such an error. I’ll make sure to forward your feedback to the development/documentation team so this behavior can be reviewed and clearly noted in the documentation for future users.

Thank you for bringing this to our attention.

It's great that your developers will be solving the problem.

There seem to be further issues with this template:

https://www.joomshaper.com/forum/question/41707

https://www.joomshaper.com/forum/question/41616