Frontend Editor Displays A Blank Page
DigitM
Hello, The frontend is no longer working and displays a blank page, no content, just the tools. Thank you for your help. https://prnt.sc/wsRHhDZW7gsY
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Tried to login your site. But, administrator area displayed lots of errors.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Tried to login your site. But, administrator area displayed lots of errors.
Best regards,
Toufiqur Rahman (Team Lead, Support)
DigitM
Accepted AnswerHi Toufiq, Sorry for the errors, I made a mistake and switched the site to PHP 8.4, which crashed everything! I switched back to 8.3 and everything is fine, but the blank page issue in the SP Page Builder frontend is still there. Can you log back in and see where it might be coming from? Thanks for your help. Jack
DigitM
Accepted AnswerHello Toufiq, Thank you for your reply. But what do I need to check on my server so that the page loads properly on the front end? Any ideas? Thank you for your help.
DigitM
Accepted AnswerHi Toufiq, Thank you for your reply. I checked the hosting (my client is with Amen) and I can't find anything related to ‘mod_security’. Can you tell me where I should look to disable it? Thank you again for your help. Jack
DigitM
Accepted AnswerBonjour Toufiq, J'ai contacté l'hébergeur du site qui a bien désactivé le "mod_secutity"mais l'accès au frontend ne se fait toujours pas. Quelles autres pistes aurais-tu ? Merci pour tes retours. Jack
DigitM
Accepted AnswerHello Toufiq, Yes, you can back up the site via Admin Tools and install it at home for testing purposes. However, please set it to noindex, nofollow in the system so as not to harm SEO. Thank you for your feedback. Jack
DigitM
Accepted AnswerHello Toufiq, thank you for your feedback. Yes, access to the frontend is working fine on your environment. The question is why is it no longer working on the client's environment? For your information, before getting back to you, I also duplicated the site and installed it on another environment where the frontend also worked. So why is it blocked on my client's hosting, which is with Amen. What's more, he only works on the pages through this channel, of course! Thank you for your feedback. Jack