Behavior::caption Not Found - Question | JoomShaper
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Behavior::caption Not Found

MN

Marek N

Template 1 week ago

the website does not load correctly and throws “behavior::caption not found”. All components and plugins are up to date. Please check compatibility and fix the issue — nothing works properly.

I also have the Quickstart package installed, but I’m afraid to update it because it might break the site. Please verify compatibility and fix the issue.

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14 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206457

Hello Marek,

Thank you for reaching out to us.

We apologize for the inconvenience. The issue has been fixed.

Please check now and let us know if everything is working correctly.

Thank you.

Best regards,

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MN
Marek N
Accepted Answer
1 week ago #206458

I had this ticket open and was writing the second part when I posted it and saw your response. I don't know if I should write it again.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206462

Is there anything else that I can assist with?

Best regards,

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MN
Marek N
Accepted Answer
1 week ago #206465

I also have the Quickstart package installed, but I’m afraid to update it because it might break the site. Please verify compatibility and fix the issue.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206467

Hello,

Your SP Page Builder and EasyStore extensions are outdated. You can install the latest versions to ensure optimal performance and security.

Before updating your live site, I recommend creating a staging site to perform all updates there first. Once everything works correctly on the staging environment, you can safely apply the updates to your main site.

Thanks for your understanding.

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MN
Marek N
Accepted Answer
1 week ago #206475

This is a test site, it's supposed to serve as a preview for me to make the actual one. Due to major problems with the update, I'm afraid to touch it because you saw it crashing. Can you help me update this test site?

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MN
Marek N
Accepted Answer
1 week ago #206503

Should I write a separate report if the integration is not working?

https://prnt.sc/even though the green message appears that the action has been taken, it is inactive again after refreshingz

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MN
Marek N
Accepted Answer
1 week ago #206505

https://prnt.sc/yzbEmk1iIQ58

https://prnt.sc/U4L8SHqBsJNr

Should I write a separate report if the integration is not working?

even though the green message appears that the action has been taken, it is inactive again after refreshing

I can't edit the above entry to correct it, the edit button doesn't work

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206609

I’ve noticed that the site https://manufacturer.stronywww-lodz.pl/administrator/index.php now allows editing articles using SP Page Builder.

When creating a new article, please select SP Page Builder as the editor and click Save. After that, you can design your article using the page builder.

Thank you.

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MN
Marek N
Accepted Answer
1 week ago #206612

Your reply is completely off-topic.

I didn't say that boulder didn't work on this site.

Boulder didn't work on the other "produce..." site, but I couldn't wait.

I can't update this site.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206615

I’ve updated SP Page Builder on the site: https://manufacturer.stronywww-lodz.pl/administrator/index.php.

Could you please let me know which layout you’d like to import? I can handle that by importing the corresponding JSON file as a workaround.

Thank you.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206618

I’ve downloaded your site by creating a backup using Akeeba.

Please let me know which layout you’d like me to import or if there’s anything else you’d like me to adjust. I’ll handle it from my end, and once all issues are resolved, I’ll share a new backup with you.

You can then restore it on your domain and continue working on it.

Thank you.

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MN
Marek N
Accepted Answer
1 week ago #206656
  1. I would like to have everything up to date on this website, this is a clean quick start, yesterday when I tried to update this template, you saw what was happening

https://manufacturer.stronywww-lodz.pl/

  1. The problem is that I can't import the layouts, it's not a solution that you can import them for me https://producent-sanek.pl/
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206688

We apologize for the inconvenience caused. Our site is currently undergoing maintenance to improve your experience. During this time, access to certain features, including product downloads, may be temporarily unavailable.

We are working diligently to complete the maintenance as quickly as possible. Please check back later, or feel free to reach out to us if you have any urgent concerns.

Thank you for your understanding and patience.

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